FAQ · Marco Santos

Frequently Asked Questions About My Artwork

Learn more about my artistic process, materials, and how to acquire original paintings. This section addresses the most common questions from collectors and art enthusiasts.

Choose a topic, then select a question to read the answer.

Buying & availability

How can I purchase an artwork?

You can see original works that I have for sale in galleries here. If the artwork you are looking for is not here, please feel free to contact me directly through my website’s contact page or via email.  I will provide you with all the necessary information to ensure a smooth and enjoyable purchasing experience. Thank you for your interest!

Are all artworks shown on the website available for purchase?

Not all artworks may be available, as some belong to private collections or past exhibitions. You can explore available works through selected galleries or contact me directly.

How does the purchase process work?

Original works are available through selected galleries and platforms. Each gallery manages the purchase, payment, and shipping process to ensure a secure transaction.

Why do prices vary between artworks?

Prices may vary depending on size and complexity of the artwork.

Are the paintings sold framed?

Framing varies by artwork. Check the individual artwork page for the description and photographs of that painting, including whether a frame is shown or specified. If you are buying through a gallery, confirm exactly what is included with the gallery before purchasing.

Do the listed dimensions include the frame?

When both measurements are provided, the canvas size refers to the painting without its frame, while the framed size includes the frame. The individual artwork page gives the measurements for that work.

Can I request additional photos or close-up details before buying?

Yes. Contact me with the title of the painting and tell me which details you would like to see. I can share available photographs or help you ask the gallery for more views.

Shipping & returns

Is there an international shipping option?

Yes. Please feel free to contact me for more information on international shipping options and pricing. 

How long does delivery take?

Delivery times depend on the gallery and destination, but you will receive detailed information during the purchase process.

Are returns accepted?

Return policies depend on the gallery or platform through which the artwork is purchased. Please contact me for more information.

Materials & care

Are all artworks original paintings?

The artworks presented are original oil paintings on canvas. Some Limited edition prints are available separately through selected platforms.

What materials do you use in your artwork?

All of the artworks featured are oil on canvas. I use high-quality materials to ensure that they are durable.

How do you recommend caring for and maintaining the artwork?

Display the artwork in a suitable environment. Avoid placing it in areas with direct sunlight, extreme temperature changes, or high humidity.
Handle the artwork with care. When moving or cleaning, be sure to handle it gently and with clean hands.
Clean the artwork regularly. Use a soft, dry cloth to remove any dust or debris from the surface. Avoid using water or cleaning products, as they can damage the painting.
Protect the painting during transportation. If you need to transport the artwork, be sure to use appropriate packing materials and handling techniques to prevent damage.

Are the interior visualizations shown at exact scale?

No. The room images are visualizations to help you imagine how an artwork might look in an interior; they are not exact-scale previews. Use the measurements on the individual artwork page to judge its actual size.

Commissions & contact

Are there any customization options or special orders available?

Yes, I do offer customized artwork and special commissions. If you have a specific idea or vision for a piece of art, please don’t hesitate to reach out to me and we can discuss your ideas and how I can bring them to life. I’m always excited to collaborate with clients on special projects and create something unique and personalized just for them.

Can I contact you directly if I have any questions or concerns about your work or purchasing art?

Sure! I’m always available to answer questions and address concerns from anyone interested in my work or in purchasing art. You can contact me directly through the contact information found on my website. I’ll be happy to assist in any way I can.